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  Frequently Asked Questions  
     
  Find some answers to some of the most commonly asked questions we receive about business and technology needs  
     
  How can I reduce my Operational costs?  
  There are many ways of achieving this. IT consolidation and virtualisation is using the best place to start. To find out more click here  
     
  How can I do more with less?  
  As above, the answer is Consolidation and Virtualisation. To find out more please click here  
     
  How can I minimise risk to my business?  
  There are many ways of doing that. Most businesses aren’t even aware until it’s too late. Please click here to find out more  
     
  Where do I start if I want to find out more about Disaster Recovery and Business Continuity?  
  Easy. Just contact us and we’ll explain what is a must have and what is a nice-to-have. No two businesses are the same and you need to know how to manage risk and budget. This is the same as having insurance in the car you drive or the place you live in and getting it can be daunting if you don’t know where to start. Please click here to learn more and contact us immediately.  
     
  How can I get an engineer to run a project for us?  
  Simple. We have expert Project Managers that can take your large or small project from inception to completion. Visit our projects page or contact us.  
     
  How much outsourcing of my IT will cost me?  
  In most cases far less that what you’re paying now. To find out how please click here  
     
  How can I deliver my business a real Return on Investment:  
  In the current economic environment you can’t afford to go for expensive solutions with ROI of more that 6 to 18 months. We understand that and have a few suggestions and answers to help you. To find out more please click here.  
     
  have a desktop refresh coming up. What are my Options?  
  The best option is to virtualise your desktops. In most instances at least 80% of an organisation’s desktops can be virtualised giving equal or better ‘look & feel” to the user while allowing the organisation to greatly minimise management, replacement and operational costs and reducing risk. To find out more please click here.  
     
  I run a Windows environment. I hear I can do a cold start server recovery in less than 10 minutes. Is that possible and how?  
     
  There is inexpensive software that allows you to recover a crashed server in no time. To find out more click here  
     
  My specialist engineer has left? Do you have someone who can replace him now?  
  MWe have a pool of specialists to address most of your IT requirements. Please click here to find out more.  
     
  What is Virtualisation?  
  Please click here to find out what it is.  
     
  What are the Benefits of Virtualisation?  
  The benefits are incalculable. Reduced IT operational costs, improve manageability, facilitate change, improve responsiveness of the business, facilitate disaster recovery and many more. To find out more please click here.  
     
  What is Desktop Virtualisation?  
  It is replacing the desktop with an LCD screen and relocating the computing power to the data centre for ease of management and reduced costs. To find out more please click here of contact us.  
     
  How can I reduce the exponential cost of bandwidth?  
  Definitely. Not only can you reduce you bandwidth costs but also latency issues while delivering faster response times  
     
  I have issues with Application response across my WAN. Is there anything I can do to solve that problem?  
  Of course. Latency, jitter and QoS is something you can definitely address in a cost effective manner. Please click here to find out how.  
     
  My employees are misusing the Internet. Can I gain control of that issue?  
  Absolutely. It costs you employee productivity and bandwidth costs. You should never have to put up with it. Please click here to find out how we can help.  
     
  My computer room has run out of space. What can I do?  
  Call me right now as can solve this problem with many desirable by-products along the way  
     
  I have issues keeping my data centre cool enough. Can you help?  
  Yes we can. Our data centre solutions and expertise can give the edge. Please click here to find out how.  
     
  I need more computing power but I don’t have more room in my data centre. What are your suggestions?  
  This is our forte. Please call us for an obligation free discussion about your needs.  
     
  My servers have reached end of life. What’s the best replacement option?  
  In today’s environment there are a multitude of choices depending on your computing needs.  
     
  What are blade servers?  
  Blade servers are smart, compact yet powerful servers that occupy far less real estate, power (for equivalent computing) and most importantly allows for much easier management tools which facilitate other outcomes such as DR. To find out more please click here  
     
  What can I do to show our customers we are addressing the need to be green?  
  There are ways to minimise cooling, power and real estate costs and therefore reducing carbon footprint by using two key components: consolidation and virtualisation. To find out more please click here.  
     
  Is new technology more expensive than what I have now?  
  Operational costs usually account of up to 70% of the IT budget. You can greatly minimise that component by using newer technology such as virtual servers and desktops, blade technology, tools that simply infrastructure management and even outsourcing. To find out more please click here.  
     
  I need to outsource our helpdesk function only. Do you do that?  
  We provide a modular approach to outsourcing and managed services. We can do form helpdesk to server and network monitoring to a full outsource model. To find out more please visit click here.  
     
  I need licenses for my antivirus. Can you give me a quote?  
  We provide software licenses for most main stream applications such as Symantec, McAfee, Checkpoint and more.  
     
  I have a three quote system. Can you give me a quote?  
  In most instances we will give you a generic quote. Unless we feel we can add value to your business and understand your requirements we will not spend much effort into quoting  
     
  I’m running out of storage but I’m afraid it will cost me an arm and a leg to get what I need and prepare myself for future growth. What do you suggest?  
  There are many solutions to this dilemma. For instance there is Open Storage  
     
  I need archive my email. Who can I talk to about it?  
  The answer is us. We have cost effective solutions that address that very need. Please contact us  
     
     
  Contact us to answer any burning questions you can’t seem to find an answer for  
     
     
     
 
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